Your pack shipment
Packages are generally dispatched within 2 days after receipt of payment and are shipped via DPD with tracking and drop-off without signature. If you prefer delivery by DPD Extra with required signature, an additional cost will be applied, so please contact us before choosing this method. Whichever shipment choice you make, we will provide you with a link to track your package online.

Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.

Boxes are amply sized and your items are well-protected.

Important update - Our response to coronavirus (COVID-19)

Due to the coronavirus outbreak we at John Roberts are taking the necessary steps on keeping our staff and community safe. - We are now shut until further notice - We can still be contacted by phone and email - If you have a urgent query please contact this number. 07802335712 Thank you and stay safe